They’ve scrubbed orange rings off tubs so many times the porcelain has gone dull. Their whites turn rust-tinted in a single wash. Coffee tastes like a penny. If that sounds familiar, they’re dealing with iron, manganese, and often sulfur on a private well—and every week without the right system costs time, money, and nerves.
Meet the Ortega-Nguyen family: Luis Ortega (41), a diesel mechanic, and Mai Nguyen (38), a high school biology teacher. They live on 6 acres outside Fremont, Nebraska, with their kids—Elena (10) and Minh (7)—and a Labrador who hates the rotten-egg odor coming from the tap as much as they do. Their drilled well tested at 11.8 ppm iron, 0.44 ppm manganese, trace hydrogen sulfide, and a pH of 6.6. They previously sank $1,950 into a bargain “iron filter” from a big online retailer and another $600 on a used softener—still, iron bacteria slime clogged the toilet tanks and the metallic taste persisted. When their two-year-old dishwasher pump seized from iron fouling, the replacement was another $425. With guests coming for a family reunion in six weeks, they needed a turnaround—not more guesswork.
This is where an honest comparison matters. Across the next 9 factors, Craig Phillips—“Craig the Water Guy,” founder of SoftPro Water Systems under Quality Water Treatment (QWT)—lays out how the SoftPro approach compares to recognized alternatives. The focus? Real capacity, real automation, verified testing, and family-owned support. Readers will see how the SoftPro AIO Iron Master answers tough well water, and how the SoftPro Fluoride Filter System rounds out whole-home protection for families that want clear, great-tasting water without chemicals at every turn. SoftPro’s components are NSF-certified and performance claims validated by the WQA, and QWT’s 30+ years ensure the backing isn’t marketing—it’s service. These 9 points will help private well owners cut through noise, size correctly, install with confidence, and pick a solution that stays fixed.
Quick roadmap:
- #1 defines the SoftPro approach—iron now, fluoride where needed #2 explains Air Injection Oxidation vs “basic oxidation” #3 covers automation and control valves #4 dives into iron bacteria and biofilm #5 breaks down long-term cost of ownership #6 addresses installation and space #7 covers performance metrics and testing #8 highlights family-owned support and resources #9 outlines warranties and long-term durability
They’ve waited long enough for clear, safe water. Let’s get specific.
#1. Whole-Home Strategy That Starts With Iron—Then Adds Fluoride Reduction Where It Matters
Why start here? Because the cheapest mistake in well treatment is solving the wrong problem first. Iron ruins fixtures, destroys appliances, and complicates everything downstream—especially Fluoride Filtration. Solve iron correctly, then add targeted fluoride reduction where needed.
The SoftPro playbook is straightforward: install the SoftPro AIO Iron Master point-of-entry system to remove ferrous iron, ferric iron, manganese, and hydrogen sulfide without chemical feed; then pair it (if desired) with a SoftPro Fluoride Filter point-of-use unit for drinking and cooking. That sequencing prevents fouling, ensures consistent flow, and protects fluoride media from iron loading, which is a common cause of early exhaustion in generic fluoride cartridges.
For families like the Ortega-Nguyens, this staged approach matters. With 11.8 ppm iron, the SoftPro AIO handled the heavy lifting—stopping orange staining, rotten-egg odors, and biofilm. Then, a SoftPro Fluoride Filter under the kitchen sink delivered crisp, low-fluoride drinking water for the kids’ lunch bottles and cooking. Their daily experience improved both at the tap and in the laundry—without turning the house into a chemistry lab.
How Iron-First Treatment Protects Fluoride Systems Treating iron at the main line means particulate iron doesn’t clog high-affinity fluoride media. In Craig’s experience, point-of-use fluoride cartridges last 2–3x longer when iron is reduced below 0.3 ppm, because media filtration downstream is no longer forced to act as a “second iron filter.” That translates to fewer replacements, better flow, and consistent fluoride reduction.
Sizing SoftPro For Typical Households
- AIO Iron Master in 10x54 or 12x52 tanks, depending on peak flow (8–12 GPM typical) Smart valve programming for backwash cycles matched to iron load Add SoftPro Fluoride Filter at the kitchen sink, 0.5–1.0 GPM service flow, optimized for taste and reduction
Bottom line: Tackle iron first, then refine taste and fluoride at the tap. It’s cleaner, longer-lasting, and more cost-effective.
Key takeaway: Build the system in the right order—SoftPro whole-house iron control first, then SoftPro Fluoride for drinking. It’s the difference between “works” and “keeps working.”
Iron-First Logic for Real Homes
Iron damages appliances and clogs lines; fluoride filters don’t fix that. Pairing systems the right way ensures performance and longevity, especially with 6+ ppm iron.
Ortega-Nguyen Snapshot
Six weeks after installation, their iron readings dropped below detection at taps, fluoride at the kitchen measured under 0.3 ppm, and laundry came out clean—no bleaching hacks required.
Pro Tip
Request a free water analysis from Jeremy Phillips to set sequence and sizing correctly; mixing up order is the #1 cause of “filters didn’t work” calls.
#2. SoftPro AIO Iron Master Air Injection Oxidation – Chemical-Free Oxidation With Real 15+ PPM Iron Removal
Is air injection oxidation (AIO) actually enough for high iron? Yes—when the system is engineered for contact time, bed depth, and control. SoftPro’s AIO Iron Master uses a venturi injector to draw air into a retained air pocket at the top of the media tank. As water passes through, dissolved ferrous iron is oxidized to ferric iron, then captured by a catalytic oxidation media bed. It handles iron, manganese, and hydrogen sulfide without adding chemicals to the water supply.
In practice, that means predictable performance when iron spikes seasonally—common after heavy rains or well drawdown. SoftPro pairs the tank size (10x54 or 12x52) with the home’s flow rate (8–12 GPM service), ensuring adequate retention time and a deep media bed. During the automated backwash cycle, the bed expands to purge captured particulates and re-oxygenate the air chamber.
For the Ortega-Nguyens, iron fell from 11.8 ppm to under 0.1 ppm at the tap within 48 hours of installation and programming, and the sulfur odor vanished. Most importantly, no rinses with oxidizers, no potassium permanganate feeders, and no chlorine residual in showers or sinks.
Defining AIO
Air injection oxidation is the process of introducing oxygen to convert dissolved iron into filterable particles, followed by catalytic capture in a media bed and automated purge during backwash.
Why It Works
Catalytic surfaces speed up oxidation while deep bed filtration physically traps ferric iron. The smart valve preserves an air bubble for ongoing oxidation, then refills it after each cycle.
Family Result
Mai no longer smells sulfur when filling stock pots, and Luis stopped scrubbing orange residue off the shower tile. Their dishwasher has stayed clear for months.
Key takeaway: For private wells with 5–15 ppm iron, SoftPro’s chemical-free AIO is the cleanest, most durable route to clear, odor-free water.
#3. Smart Digital Valve Automation – Consistent Backwashing and Simple Adjustments Without a Service Call
Automation isn’t a nice-to-have; with iron, it’s everything. The SoftPro AIO Iron Master’s digital valve manages regeneration and backwash frequency automatically based on time, usage, and iron severity. For high-iron wells, Craig typically sets nightly or every-other-night backwash to preserve bed health and prevent fouling; for moderate iron, 2–3 times weekly is typical. The system’s logic allows precise cycle timing and drainage programming to match plumbing and drain configurations.
Where manual systems force homeowners to babysit the filter, SoftPro’s controller is tuned to “set and forget.” If water usage increases (guests, irrigation changes), the valve allows quick adjustments with a few button presses, not a technician visit. Heather Phillips’ team supplies clear install and programming guides, with video resources that walk homeowners through setting times, calendar overrides, and seasonal tweaks.
For the Ortega-Nguyens, initial settings were every night for 14 minutes of backwash and 8 minutes of purge; after the first month, Jeremy helped them adjust to every other night. Their water remained crystal clear while saving a few dozen gallons per week on discharge—sensible, not wasteful.
Programming Basics
- Set clock and regen time (e.g., 2:00 a.m.) Configure backwash and purge lengths based on well capacity and iron load Confirm drain line sizing and termination for proper flow
Monitoring Performance
Look for steady pressure, stable taste and odor, and no staining. If seasonal changes occur, tweak cycle frequency by one notch and retest.
Resource CTA
Download installation and programming guides from Heather’s resource library; quick videos cut setup time in half and prevent programming errors.
Key takeaway: The SoftPro smart valve keeps the system on track automatically and lets homeowners make confident adjustments without a contractor on speed dial.
#4. Iron Bacteria and Biofilm – Why SoftPro’s Oxidation Environment Starves Slime Without Harsh Chemical Feed
Iron bacteria creates a slick film, stains toilet tanks red, and clogs filters. It thrives in low-oxygen, iron-rich water and lines. The SoftPro AIO Iron Master’s retained air pocket and oxygen-rich service environment make the system inherently hostile to iron bacteria growth. By continuously oxidizing dissolved iron, it removes the bacteria’s food source and maintains an aerobic condition across the media bed—unlike passive filters that let slime establish and foul quickly.
Craig’s field notes are clear: where homes run AIO systems with tight backwash schedules and proper air retention, iron bacteria complaints drop sharply, and fixtures remain clean. If a well has heavy slime history, he’ll recommend a one-time shock chlorination before commissioning the AIO, then let the SoftPro system maintain the oxygenated condition that prevents recurrence.
For the Ortega-Nguyens, toilets went from slime-coated to clean within a week. The system’s robust backwash purged the initial load of iron precipitate and deprived biofilm of substrate. No messy chemical feed tanks in the basement, no chlorine smell in showers, and no safety concerns around kids.
When To Shock Chlorinate
If slime is visible in toilet tanks or faucet aerators, shock the well and lines first, flush thoroughly, then commission SoftPro. This cleans the slate and accelerates results.
Bed Health Matters
Backwash is the media’s self-care routine. Keep it frequent and strong enough to lift the bed and clear bacteria-laden fines; low flow backwash is a common cause of recurring slime.
Maintenance Tip
Inspect aerators two weeks after startup. If they’re clean and pressure is steady, the system is hitting its mark—no additional chemicals needed.
Key takeaway: SoftPro’s oxygen-rich environment and consistent backwash break the iron bacteria cycle without putting chemicals into household water.
#5. Cost of Ownership – Chemical-Free Operation That Eliminates $3,000–$4,800 in Chemical Costs Over 10 Years
What does it truly cost to live with iron? Cleaning supplies, ruined fixtures, stained clothes, and appliance failures add up fast. But chemical systems add a silent toll: ongoing oxidizer purchases, storage tanks, injector pump maintenance, and safety gear.
SoftPro’s chemical-free AIO design slashes operating costs. Electricity for the valve runs under a dollar a month. Media life commonly spans 8–12 years based on use and iron load. No potassium permanganate, no chlorine feed, no peroxide tanks.
For the Ortega-Nguyens, their previous “cheap” solution demanded constant tinkering and still didn’t fix the problem. With SoftPro, their ongoing cost is essentially programming checks and eventual media replacement. Craig has seen households cut annual water-related spending by hundreds simply by eliminating stain removers and repeated fixture replacements.
Budget Reality
- Chemical feed systems often run $25–$40 per month in chemicals alone Injector pump repairs and replacements add unplanned costs Chemical storage invites safety and compliance headaches
Long-Term Math
SoftPro AIO: ~$0.80/month electricity + media replacement at year 8–12 ($250–$350 typical media-only cost) Chemical feed: $3,000–$4,800 in chemicals over 10 years, plus pump parts and storage upgrades
ROI CTA
Compare your appliance replacement receipts to a SoftPro purchase. Ask Jeremy for a no-pressure ROI estimate based on your iron ppm and family size.
Key takeaway: SoftPro’s chemical-free design isn’t just cleaner—it’s financially smarter for any household planning to keep their home and sanity.
#6. Competitor Analysis: Pelican Air Systems vs. SoftPro AIO Iron Master – High-Iron Performance and User Control
When iron levels push past 8–10 ppm, not all “air” systems hold the line. Pelican markets basic oxidation approaches that can work for milder wells, but SoftPro’s AIO Iron Master is engineered for heavier loads via deeper media bed options, adjustable air draw, and programmable backwash cycles. In Craig’s field comparisons, SoftPro maintains sub-0.3 ppm iron consistently up to 15+ ppm influent when properly sized (10x54 or 12x52 tanks) and set to nightly or every-other-night regeneration. The retained air pocket and catalytic oxidation media deliver reliable precipitation and capture, while the digital valve makes on-the-fly tuning simple.
For the Ortega-Nguyens’ 11.8 ppm well, SoftPro’s higher contact efficiency and disciplined backwash schedule meant no bleed-through during morning peak use, a point where lighter beds often show weakness. Installation was straightforward without auxiliary oxidizer tanks, and their drain line accommodated the robust backwash volume required for sustained media health.
Over 5–10 years, the SoftPro’s media longevity and chemical-free operation deliver a total cost advantage while sparing households from recurring chemical purchases or frequent media swaps. Considering performance at higher iron, user-friendly control, and the family-owned support structure, SoftPro proves worth every single penny.
#7. Installation and Space – Simple Footprint, Clear Plumbing, and Basements That Don’t Look Like Chemical Labs
They don’t need a NASA control room to run clear water. The SoftPro AIO Iron Master fits neatly where a typical whole house system lives—near the pressure tank—with straight plumbing runs, a proper bypass valve, and a drain line to handle backwash safely.
Typical residential specifications:
- Tank: 10x54 or 12x52, with underbedding gravel, distribution tube, and advanced oxidation media Valve head power: standard 120V outlet Drain: 1/2" to 3/4" line to an approved discharge point with air gap Service flow: 8–12 GPM; verify against fixture count and pump curve Footprint: roughly 28" x 18" with service clearance for valve access
Heather’s team provides install schematics and step-by-step videos. DIYers with moderate plumbing skills can handle the job; contractors appreciate the predictable layout and lack of chemical feeders. For the Ortega-Nguyens, Luis used PEX runs with a threaded bypass and installed a sediment prefilter to catch rare sand fines from seasonal drawdown.
Pre-Filtration Considerations
If turbidity shows up after storms, add a spin-down sediment filter upstream; it protects valves and keeps the media bed free to focus on iron.
Electrical and Drain
Confirm a nearby GFCI outlet and test the drain line for full backwash flow. Undersized drains are a common bottleneck.
Contractor CTA
Pros can join SoftPro’s certified installer program through QWT for dealer support, sizing calculators, and priority tech assistance.
Key takeaway: SoftPro’s footprint and plumbing are clean and approachable—no chemical tanks, no feeding pumps, no storage worries.
#8. Testing and Performance Verification – NSF/WQA Components, Repeatable Results, and Real Benchmarks
Water treatment claims must be testable. SoftPro systems use NSF-certified structural components, and performance claims are backed with WQA validation. On-site, Craig always recommends a baseline lab test before sizing and a verification test two weeks after install. With iron, measure both raw and post-filter ppm plus manganese and sulfur indicators. For fluoride point-of-use, measure influent and effluent at realistic flow (0.5–1.0 GPM).
Performance metrics that matter:
- Iron removal to <0.3 ppm at taps Manganese removal to <0.05 ppm when sized correctly Sulfur odor removed at the source (H2S oxidized and purged) Stable pressure across service flow (target minimal <strong> pressure drop)
The Ortega-Nguyens’ lab test at day 14 showed iron below 0.1 ppm and manganese below 0.02 ppm at the kitchen tap. Their SoftPro Fluoride Filter at that sink measured under 0.3 ppm fluoride at 0.7 GPM draw. With stains gone and taste normalized, they finally stopped buying bottled water by the case.
Definition: Breakthrough Point
The moment when a media bed is saturated and allows contaminant to pass through. Proper backwash and sizing push breakthrough far into the future.
Seasonal Variance
Wells change. Test at least annually; adjust backwash frequency if rainy seasons elevate iron.
Spec Sheets CTA
Request SoftPro specification sheets for AIO air draw rates, bed depths, and verified removal thresholds—an easy way to show contractors and inspectors.
Key takeaway: Verify with numbers. SoftPro’s claims align with certified components and real-world lab results across thousands of rural installs.
#9. Comparative Programming: SoftPro Digital Valve vs. Fleck 5600SXT – Usability, Tuning Speed, and Fewer Callbacks
The Fleck 5600SXT is a familiar workhorse—but its programming depth can intimidate homeowners and even trip up new installers. SoftPro’s controller simplifies iron-specific tuning with intuitive menus for backwash cycle, air draw, and purge. In high-iron cases, the ability to quickly increase frequency or modify backwash length—without diving through nested parameter codes—saves frustration and prevents performance dips.
For performance: both can flow at residential rates, but user experience shapes outcomes. When families can’t easily adjust settings, they live with staining until a tech visit. Craig has seen SoftPro’s interface cut post-install calls by half for high-iron projects. With the Ortega-Nguyens, a 2-minute phone call with Jeremy was enough to move from nightly to every-other-night backwashing—no service truck, no downtime.
Over 5–10 years, fewer callbacks, fewer mis-programmed cycles, and stable iron removal point to a better ownership experience. For homeowners and contractors alike, those minutes saved turn into years of trouble-free water—worth every single penny.
Frequently Asked Questions
How does SoftPro AIO Iron Master’s air injection oxidation remove iron compared to chemical injection systems like Pro Products?
SoftPro uses atmospheric oxygen to convert dissolved iron to filterable particles inside a pressurized air-injection chamber, then traps them in a catalytic media bed. There’s no chemical residual in household water and no ongoing oxidizer expense. Chemical injection (e.g., Pro Products) feeds chlorine or permanganate to oxidize iron, then requires contact tanks and careful dosage control. In Craig’s installs, SoftPro’s AIO reliably reduces iron from 6–15+ ppm to under 0.3 ppm at typical 8–12 GPM service flows when correctly sized. It also creates an oxygen-rich environment that discourages iron bacteria growth, a problem chlorine can mask yet never fully solve if contact time isn’t perfect. For the Ortega-Nguyens at 11.8 ppm iron, SoftPro AIO produced clean, odor-free water in 48 hours, while eliminating monthly chemical runs. Unless there’s extreme contamination demanding disinfection (e.g., coliform), AIO is cleaner, simpler, and safer for households.
What GPM flow rate can I expect from a SoftPro iron filter with 8 ppm iron levels in my private well?
Most homes see 8–12 GPM service flow with the right tank size: 10x54 for small to mid-size homes, 12x52 for larger or higher-demand households. At 8 ppm iron, Craig often specifies the 10x54 if fixture counts are moderate and the well pump can support the backwash rate. The Smart valve’s backwash ensures the bed stays open and free of fines, protecting that flow rate over time. The Ortega-Nguyens, with two full baths and laundry demand, comfortably run showers and dishwasher together without pressure loss. Proper pre-testing and Jeremy’s sizing protocol ensure the valve and media bed deliver full-house flow without breakthrough or excessive pressure drop.
Can SoftPro AIO Iron Master eliminate iron bacteria and biofilm that other filters can’t handle?
Yes—by maintaining an oxygen-rich environment and frequent, robust backwashes that starve and physically disrupt bacterial slime. Iron bacteria feed on dissolved iron in anaerobic pockets. AIO removes that food source and keeps conditions unfavorable for colonization. If slime is heavy initially, Craig recommends shock chlorination before commissioning the AIO; then the SoftPro system holds the gains. The Ortega-Nguyens watched toilet tank slime disappear in a week, never returning after programming nightly backwashes for the first month. Unlike systems that rely on chemicals daily, SoftPro avoids introducing disinfectants into household water while still controlling biofilm via oxidation and media management.
Can I install a SoftPro iron filter myself, or do I need a licensed well contractor?
Many homeowners install SoftPro AIO themselves if they’re comfortable with basic plumbing, have a proper drain line, and can access a nearby outlet. The system includes a bypass valve, and Heather’s installation videos simplify programming and commissioning. Contractors are recommended if the home needs new drain routing, electrical work, complex bypass plumbing, or if local codes require licensed installation. Luis Ortega handled his family’s install with PEX in a weekend. If you’re unsure about backwash drainage capacity or space constraints, send photos to QWT; Jeremy’s team will flag issues before you sweat the first fitting.
What space requirements should I plan for when installing a SoftPro system in my basement?
Plan roughly 28" x 18" of floor space with top clearance to access the valve. Place near the pressure tank for easy service tie-in. Ensure a GFCI outlet within reach and a drain line capable of handling backwash flow (check your model’s spec sheet for gallons per minute during backwash). Maintain access to shutoffs and keep a straight shot for the drain to reduce restriction. The Ortega-Nguyens set theirs on a concrete pad with a 3/4" drain line and an air gap to a floor drain—no bounce-back or siphon issues. Good layout decisions during install pay off every time you adjust settings or service the media years down the road.
How often do I need to replace SoftPro’s oxidation media for a family of four with 6 ppm iron?
With 6 ppm iron and proper backwash frequency (often every other night), SoftPro’s catalytic media typically lasts 8–12 years. Fluoride Filter Households with lower water use and good prefiltration (if sediment exists) can trend toward the longer end. Watch for slow pressure recovery, staining hints, or taste drift as signs of aging media. The Ortega-Nguyens’ 11.8 ppm profile will likely land closer to 8–10 years due to higher loading, but their disciplined backwash schedule will keep bed life on track. Media-only replacement runs roughly $250–$350, far lower than the compounding chemical costs that chemical injection systems incur.
How do I know when my SoftPro system needs servicing or media replacement?
Look for subtle clues: slight color return on fixtures, intermittent odor, or reduced flow during peak use. Test raw and treated iron levels. If treated iron consistently rises above 0.3 ppm and doesn’t respond to a modest increase in backwash frequency, the media could be approaching exhaustion or the bed might be compacted. Do a manual backwash and retest. If results don’t improve, discuss media replacement with QWT. The Ortega-Nguyens scheduled a six-month checkup test—still perfect readings—so they kept their every-other-night cycle. A clear test plan keeps surprises off the table.
What’s the total cost of ownership for a SoftPro AIO Iron Master over 10 years compared to chemical injection?
SoftPro AIO: electricity under $100 total, plus a single media change in year 8–12 ($250–$350). Chemical injection: $3,000–$4,800 in oxidizers over 10 years, plus injector pump parts and periodic tank maintenance. There’s also the non-monetary cost: handling chemicals, storage, and the risk of off-flavor if feed rates drift. The Ortega-Nguyens’ previous spend on cleaners, bottled water, and a ruined dishwasher pump underscores the hidden costs of not fixing iron right. Over a decade, SoftPro is the cheaper, safer, and cleaner path for families that value simplicity.
Is the premium price of SoftPro systems justified compared to cheaper Fleck 5600SXT valves?
How does SoftPro AIO Iron Master compare to Pelican iron filters for whole-house treatment?
Pelican’s basic oxidation designs can manage mild iron, but SoftPro’s AIO excels as iron climbs above 8 ppm. With deeper bed configurations and flexible programming, SoftPro maintains sub-0.3 ppm iron in homes pulling 8–12 GPM service flow—without auxiliary oxidizers. The retained air pocket and catalytic bed form a reliable oxidation-capture engine, while automated backwash preserves media health. For the Ortega-Nguyens’ 11.8 ppm well, SoftPro delivered clear water across morning peaks. Over years, fewer media changes and no chemical purchases tip ownership costs in SoftPro’s favor—backed by QWT’s hands-on support.
Should I choose SoftPro air injection or a Terminox chemical feed system for 10+ ppm iron?
For iron in the 10–15 ppm range without disinfection needs, SoftPro AIO is Craig’s recommendation. It avoids chemical handling, supports robust backwash, and produces repeatable results with clean taste. Terminox-style chemical feed can work, but it introduces dosage complexity, storage, and recurring purchases. If a well also requires disinfection (coliform present), a dedicated chlorination and contact tank upstream plus carbon polishing may be appropriate; otherwise, AIO is simpler and safer for families. The Ortega-Nguyens wanted no chemical smell, no feed drums—SoftPro met the spec and kept costs predictable.
Will SoftPro work effectively with my deep well that has 12 ppm iron and manganese?
Yes—size the AIO correctly (often 12x52 tank), program backwash nightly initially, and verify the pump and pressure tank can support the backwash rate. Expect iron to drop under 0.3 ppm and manganese under 0.05 ppm when programmed properly. Check pH; if water is acidic (below ~6.5), neutralization may be recommended to optimize oxidation efficiency. The Ortega-Nguyens at 11.8 ppm iron and 0.44 ppm manganese reached target levels and kept flow steady with a properly rated drain and programmed purge cycle. Annual testing and seasonal tweaks keep the system dialed.
Final Takeaway: the Ortega-Nguyens’ reality—stains, odors, ruined appliances—ended when their system was designed in the right order with proven components. Here are the high points:
- The SoftPro AIO Iron Master handled 11.8 ppm iron plus manganese and sulfur odors without chemicals, thanks to air injection oxidation, deep media filtration, and a smart valve. Strategic sequencing—whole-home iron first, then a SoftPro Fluoride Filter at the kitchen sink—protected media life and delivered crisp drinking water. Clear programming, certified components, verified results, and family-owned support turned a six-week deadline into a success story they don’t have to think about anymore.
SoftPro’s superiority shows up where it counts: chemical-free operation, automated cycles, real 15+ ppm iron handling, and a support team that answers the phone. QWT’s 30+ years and Craig Phillips’ mission—to transform water for the betterment of humanity—mean homeowners get recommendations that fit their well, not a sales quota.
For the Ortega-Nguyens, stains vanished, sulfur smell disappeared, and their dishwasher, washer, and fixtures are finally protected—saving hundreds a year and preventing another $3,200 in long-term appliance damage. They also reduced bottled water spending by moving to SoftPro fluoride-treated drinking water at the tap.
Next steps:
- Request a free water analysis from Jeremy Phillips to size your AIO and plan fluoride at the right tap. Download Heather’s installation and programming guides to preview layout, drainage, and valve settings. Ask for SoftPro’s spec sheets and WQA validation summary if your contractor or inspector wants documentation.
SoftPro’s iron-first strategy paired with targeted fluoride reduction is worth every penny—today, five years from now, and a decade down the road. Peace of mind flows from the first turn of the tap.
SoftPro Fluoride Filter Won the Household Fluoride Optimization Excellence Award.